How to Remove Jio Caller Tune on Android? (4 Easy Methods + Troubleshooting & Expert Tips) 

Jio changed the way Indians experienced mobile entertainment. From high-speed data to unlimited voice calls, Jio also made JioTunes, or caller tunes – a free service wherein users can set the songs they love for incoming callers. 

But sometimes, you just might want to turn that feature off. Whether because of personal preference, professional reasons, or some sort of technical issues, removing your Jio caller tune is relatively fast and easy, provided you use the right method. 

In this comprehensive 2025 guide, we will show you how to remove your Jio caller tune using SMS, MyJio application, JioSaavn, and IVR on Android.  

Further, we will be discussing some troubleshooting tips, how the billing works, expert-recommended best practices, and some frequently asked questions that ensure your tune is fully gone. 

How To Remove Jio Caller Tune in 30 Seconds? 

If you need only the fastest way: 

• Open the SMS application. 

• Sent “STOP” to 56789. 

• Answer with the number “1” when prompted. 

Your JioTune will be deactivated instantly or within a few minutes. You will receive a confirmation SMS from Jio once it’s removed. 

• Time required: Less than 30 seconds. 

• Cost: Free. 

It works both on smartphones and feature phones without the need for an internet connection. 

Why You Might Want to Remove Jio Caller Tune? 

While JioTunes are fun, millions of users remove them every year. Here’s why: 

1. Professional Appearance 

A caller tune which sounds playful or romantic may not suit your workplace or business image. 

2. Personal Privacy 

You don’t always want the caller to hear your musical taste. 

3. Technical Issues 

Sometimes the JioTunes are not updated, or the same tune keeps on repeating. 

4. Accidental Activation 

You might have set a JioTune inadvertently via JioSaavn or MyJio. 

5. Delays to Calls 

Some users have reported a slight delay before the ring, which is because of the loading of caller tunes. 

6. You Simply Prefer Silence 

The simplicity of the default network tone appeals to many. Whatever be your reason, you can remove your tune in a few simple steps. 

Method 1: Remove via SMS (Best for Non-Smartphones)  

This is the most reliable and universal method for those who don’t have mobile internet.  

Steps: 

1. Open the Messages (SMS) app. 

2. Type STOP. 

3. Send it to 56789. 

4. You will get a list of all your current JioTunes. 

5. Reply with 1 to confirm deactivation. 

6. Wait for a confirmation SMS. 

That’s it – Your caller tune will be removed from the Jio system. 

Pro Tip: Always send the SMS from the same number where the JioTune was set. 

Method 2 – Remove Using MyJio App (Android Walkthrough)  

If you are using an Android smartphone, then the MyJio app is the easiest visual way to deactivate your tune. 

Step-by-Step: 

1. Open the MyJio app on your Android phone. 

2. If not already signed in, log in with your Jio number. 

3. Tap the ‘JioTunes’ option on the home screen or from the menu. 

4. Your active tune will appear. 

5. Tap the three dots (⋮) or select ‘Deactivate JioTune’. 

6. Confirm your choice. You will get a pop-up and an SMS confirming the deactivation. Note: If you cannot locate the JioTunes option, update the app via the Google Play Store. 

Method 3 – Remove Using JioSaavn App (If You Set Tune There) 

You can also delete your caller tune if you had set it originally via JioSaavn. 

Steps to follow: 

1. Open the JioSaavn app on your Android device. 

2. Tap your Profile icon (bottom-right corner). 

3. Select ‘JioTunes’. 

4. Tap ‘Deactivate JioTune’ or ‘Remove Tune’. 

5. Confirm your selection. 

You will receive a confirmation SMS within a few minutes. 

Pro Tip: First, ensure your Jio number is linked with JioSaavn before you do this. 

Method 4 – Remove via IVR Call 

Prefer calling? Well, you can disable JioTunes via Interactive Voice Response (IVR).Steps: 

1. Dial 155223 from your Jio number. 

2. Select your preferred language. 

3. Follow the menu prompts to disable JioTune. 

4. Answer, if requested. 

You can also contact the customer service at Jio by dialing 198. You will receive a confirmation SMS when the process is completed. 

How to Confirm JioTune Is Removed: 2 Quick Checks 

After deleting your JioTune, here’s how to check: 

1. Call Your Number from Another Phone 

If you heard the normal network ring, then it’s removed. 

2. Check your SMS inbox. 

You will receive a message that will read, “Your JioTune has been deactivated successfully.” 

If the caller tune continues to play, follow the troubleshooting section below. 

How to Fix Issues: JioTune Still Playing After Deactivation (Advanced) 

Sometimes, JioTune still keeps playing to callers even after you have turned it off. Here are some fixes: 

1. Wait for System Sync 

• Changes may take up to 30 minutes to take effect across Jio servers. 

2. Restart your device  

• Many times, refreshing the network connection helps. 

3. Clear App Cache 

• Go to Settings → Apps → MyJio → Storage → Clear Cache. 

• Restart the MyJio app and try again. 

4. Try an Alternative Solution 

• In case the application did not work, please send the STOP SMS or call 155223. 

5. Reach out to JioCare 

• You can also reach @JioCare on X or call 198 if all else fails. 

Android-Specific Tips and Screenshots (UX Checklist) 

Here are a few helpful pointers if you’re using Android 13 or 14 in 2025: 

• Ensure that the right permissions are granted to MyJio: Settings → Apps → MyJio → Permissions → Allow “Phone.” 

• Use updated versions of MyJio and JioSaavn for seamless interaction. 

• Dark Mode support: newer UI makes deactivation buttons more visible. 

• Use Wi-Fi during app-based removal for faster sync. 

Expert Tips & Best Practices (Special Section) 

Save before removal: If you want to set it later again, then first copy that song link from JioSaavn. 

• Use one platform: Avoid managing JioTunes from both MyJio and JioSaavn simultaneously. 

• Check confirmation SMS: Always check whether you received the final confirmation message. 

Avoid multiple successive activations, which can be the cause of system delay or complete failure of deactivation. 

Updates of apps: Many times, the caller tune options in Jio face menu changes with updates. 

When to reach out to JioCare / Sample Complaint message? 

If all of the above-mentioned four methods fail, then call JioCare. 

How to contact: 

• Dial 198 – toll-free 

• Or message @JioCare on Twitter/X. 

• Or use the “Help” section in MyJio. 

Sample complaint message: 

“Hi @JioCare, I deactivated my Jio caller tune via MyJio/SMS on [date], but it is still active. Please help me get rid of it. My Jio number is [your number].  

Though a confirmation SMS has arrived, this tune is still playing. Thank you. JioCare typically responds within a few hours.  

FAQ  

Here are a few questions and queries on the topic of how to remove jio caller tune that others have asked that might be helpful for you as well. 

1. How to delete Jio caller tune on Android in the quickest way?  

Just send STOP to 56789, reply “1,” and in seconds, it will be gone.  

2. Is removing JioTune free?  

Yes, Jio caller tune deactivation is absolutely free.  

3. I deactivated, but my callers still hear the tune, why? 

Wait 30 minutes or restart your phone. It’s often a system sync delay.  

4. Will cancelling JioSaavn Pro remove my JioTune?  

No, you need to turn off the tune manually.  

5. How will I know my JioTune has been removed?  

You’ll receive an SMS and also get to hear the general ring tone when somebody calls you.  

6. Can I set different caller tunes for different contacts?  

No, Jio only supports one tune per number.  

7. How long does deactivation take?  

Usually below 5 minutes; max 30 minutes in rare cases.  

Knowing How to Remove Jio Caller Tune 

Removing your Jio caller tune on Android is fast, free, and reversible. Be it SMS, MyJio, JioSaavn, or even IVR, you can get back the standard ring tone in less than a minute.  

Recommended next steps:  

• Confirm removal by calling your own number.  

• Keep your deactivation SMS for proof.  

• Regularly update MyJio and JioSaavn.  

• Only one method should be used at a time, to avoid sync conflicts.