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Do UC what I mean? 5 simple benefits of unified communications

author-img By Arina Smith 5 Mins Read 11 September 2023

unified communications

Unified communications is a term that you have no doubt seen more and more frequently over the years when it comes to customer-facing technology services. As technology is growing and developing at a rapid rate, it is becoming harder to keep up to date with the newest things.

Here we will explain what unified communications means, and 5 simple benefits of why you need unified communications in your business.

What is ‘unified communications?

‘Unified communications’, put simply, is when user experience over multiple media and device types are unified into a set of synchronizing products, or one single product. This means that a unified communications software can combine all communications tools, such as instant messaging, voice, audio, video conferencing, data sharing, much more.

These services are usually accessible through a downloadable app or a web portal, which can be used on all manner of devices. There are many benefits to using unified communications in your business, but here are some examples.

1. Your business can expand and adapt

As unified communications work through an application or web portal, this makes this service what we call ‘cloud-based’. Basically, everything is accessed online. This means that if you need to move offices, there is no need to have to transfer physical infrastructure. If your business is expanding, you can also easily upgrade your tariff to suit your new running standards.

2. Geographically flexible

During the course of this year, due to the COVID-19 pandemic, almost half of the UK worked from home at some point. The greatest benefit of unified communications is that the service can be used wherever and whenever it is needed, with no change or fuss. This means that employees can easily work remotely as efficiently as they would in the office.

3. Reduced start-up and running costs

With no need to purchase new physical infrastructure, unified communications come with a low start-up cost. Not only that, but tariffs are usually based on your actual usage and can be adapted at any time. By using this solution, you can save a lot of money in the long run.

4. Increased productivity

Your business communications system can really increase in performance, whether it is the performance of the communications themselves or the overall performance of your workforce. Unified communications reduce the need for your employees to have to dig for the information they need or ask for support from a colleague on a separate platform, as this is all contained in one application, therefore increasing productivity.

5. No need for the physical installation

This has been a strange time for us all, and as we all strive to stay safe and healthy, potentially the most relevant benefit is that there is no need for physical installation. Though contractors are currently allowed in your home or office for essential work, in line with current government guidance, it can still be a scary prospect. Therefore, to stay future proof, why not consider unified communications for your business.

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Arina Smith

I enjoy writing and I write quality guest posts on topics of my interest and passion. I have been doing this since my college days. My special interests are in health, fitness, food and following the latest trends in these areas. I am an editor at OnlineNewsBuzz.

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